Back to Help

Account & Settings

Manage your profile, privacy settings, and account security

Profile Setup

Basic Information

  • Name: Choose a display name that represents you
  • Email: Used for account verification and important updates
  • Username: Your unique identifier in the system

Telegram Integration

  • Telegram ID: Link your Telegram account to submit quests
  • Username: Optional Telegram username for easy identification
  • Bot Access: Ensure you've messaged our bot with /start

Partnership Settings

  • Partner ID: Shows your assigned partner for pair quests (assigned by admin)
  • Status: Shows if partnership is active or pending
  • History: View past partnerships and shared achievements

Privacy & Security

Password Security

Use a strong, unique password for your PGPals account. You can change it anytime in your profile settings.

Tip: Use a combination of letters, numbers, and symbols for better security.

Profile Visibility

Your name and achievements are visible to other participants on leaderboards. Your email and Telegram ID remain private.

  • ✓ Public: Name, points, rank, completed quests
  • ✗ Private: Email, Telegram ID, submission photos

Communication Settings

We only contact you for important account updates, quest notifications, and competition results. Your information is never shared with third parties.

Account Management

Common Tasks

Update Profile Information

Visit your Profile page to edit name, email, or Telegram details

Change Password

Use the "Change Password" option in your profile settings

Request Partner Assignment

Contact @Yyyyjjjj1 or @purivirakarin for partnership requests

Troubleshooting

Forgot Password?

Use the "Forgot Password" link on the login page

Telegram Not Linking?

Ensure you've messaged our bot and copied the ID correctly

Account Issues?

Contact support through the Telegram bot or check help guides

Data & Privacy

How We Handle Your Data

Account Data: Stored securely and used only for platform functionality

Quest Photos: Used for validation only, not shared publicly

Performance Data: Anonymized statistics may be used for platform improvement

Third-Party Sharing: We never sell or share your personal information